professionals bring extensive knowledge and experience across a variety of disciplines and Finally, when ******** code services visited me MONTHS AGO, they knocked on 3 doors but only talked to 1 person who happened to be home. Again, to sum this up, this matter is now an issue for Resident to address with the ****. I demand to talk to higher-up personnel to solve this issue. At this point, I have an improper collection against me and a false credit report. However, her issue regarding her outstanding balance with the Emergency Rental Assistance ******* ("****") should be discussed with the **** as they currently hold the funds. The only reason I picked Aston over the above ones, was because the complex appeared to be more scenic. The smell has been awful and ongoing every night since my original complaint. Executive VP Head of Technology & Innovation, Program Manager, Learning & Development At Realty Trust Inc (Independence), Find your B2B customer within minutes using affordable, accurate contact data from Datanyze, IRT headquarters are located in 1835 Market St Ste 2601, Philadelphia, Pennsylvania, 19103, United States, IRTs main industries are: Real Estate, Finance, Venture Capital & Private Equity, IRT appears in search results as Independence Realty Trust Inc, Rait Residential, Irt Management LLC, Irt Property Co, Independence Realty Trust. 3. IRT Living Careers and Employment | Indeed.com It is definitely possible to connect a Ring doorbell to the community Wi-Fi and not pay for any additional ***************** Statement 3:The Property Manager never received an email response from ************** regarding the incident number. Maintenance Manager- Monticello by the Vineyard | IRT Living Careers Failure to notify me is negligence and a breach of my contract. Independence Realty Trust has {1} locations, listed below. I reported this to the Police on 2/18/23, and an Officer was dispatched to talk to the neighbor. Our multi-family community currently has a full-time Maintenance Supervisor opening. Ross Gallagher - Executive General Manager.. - IRT Group | ZoomInfo These were not phony charges or charges made by mistake, but they were part of the legal terms and conditions of the Lease Agreement. Great Job. The regional community manager told me they would speak with the apartment complex management and get back with me. Provide strong leadership, direction, and training while you empower the service team to perform at the highest level. I am not sure why her actions are now being covered up so much.Regarding statement 5,I did not mention that I wanted to be on the third floor.I have attached verbiage of e-mail proving that I DID mention this specifically. Previously, Jason was Director of Financial Reporting at Ascensus, Inc., a private equity owned financial services provider, from May 2013 to September 2015. I have made 31 sound recordings of the noise disturbances so far. Once sent back to ****, the property had to enter the amount owed as an outstanding blance and then send the matter to collections/NCS. I made a total of 4 calls to the Courtesy Officer; February 18th, April 8th, April 27th (twice). The team walked all units to the sides and below. They have not visited since I made the original complaint on this website. This amount is not in my ledger in Resident's Portal. . Renovations Project Manager - Atlanta | IRT Living Careers - UltiPro We can only provide a much protection as resonably possible and reduce any known or foreseeable risks to the safety of residents'. Regional Manager / Multi-Family Assets (Nashville, TN) Our Corporate Headquarters | IRT Living Additionally, there was no history of the neighbor acting violent.New Development:Until ************** signed the Lease Termination/Break Agreement, she was rent responsible and the charges were applied to her account (We did not negotiate/there was no consideration for the additional text that ************** added and it was therefore invalid). They did not offer any safe parking arrangements despite being told repeatedly that I was parking in another building. I even suggested options to her. Regional Manager - Multi-Family Assets (Nashville, TN) Independence Realty Trust Inc., Nashville, TN . I have 81 messages in my portal and nothing about a trash violation. Statement 5:Unit ***** was exactly up to my standards.Fact: My only standards were1. We appreciate the Resident reaching out and understand her concerns. Unfortunately, no one at the site level originally caught it and we have now corrected the billing rate atthe renewal rate of $1715 for August. ************* did not offer to cover any moving costs within their own buildings. We lived in Walnut Hill apartments for a short term lease while we were house hunting. Our Region Manager spoke with the Resident to try to get to the bottom of the issue and resolve it. All the Regional Manager was doing was asking some questions, and the Resident had become very adversarial. ************** did mention that she was trying to install a Ring camera, and was working with Spectrum, but that was the last thing ************** mentioned to property about such an installation. Our Values are the foundation for everything we do and to our commitment in fulfilling our Purpose. It does state in the description that it is an insufficient notice fee. Although the Property wishes that **************' experience with her neighbor had been different, we cannot make streteched accussations about her neighbors intentions entirely based on ************** opinions or anyone elses opinions. All charges are valid and ************** is legally bound to the terms and conditions of the Lease which again required 60 days notice if ************** were to terminate the Lease early. I am being poisoned in my apartment. I should not see a charge for $4,287 due July 1st. The garage door that ****************************** claims was left open was due to one of the Property's contractor performing work in ********************************** garage to fix a plumbing issue. When I left, I did get an e-mail from the Office Staff saying that this very same neighbor found a new victim to bully, and the Office will be glad when she moves out in July, at the end of her lease. IRT Group is part of the Elderly Care Services industry, and located in Australia. This decision cost me $6700 to relocate, as well as a loss of $950 in time-off that I couldnt cash out per company policy. Learn more in our Cookie Policy. Please provide the name of the Property you reside in so that we can properly address and investigate your complaint. Then another maintenance person visited when I filed another work order to fix my dish washer (which still hasn't been fixed over 1 week later). Therefore, the Property stands by the accuracy of **************' charges. Thus, the *** was required to send the received funds back to the **** because the Resident no longer lived onsite when the funds were received. . Unfortunately, these actions escalated things and the living situation became unbearable, following this. ************** was free to sign or not sign the agreement. There are bits of truth in **************' statement, but she has left out a large amount of information. She provided her business card and once again I received a Promised Callback that never happened. Partner with the Community and Regional Manager on property maintenance plans and initiatives. The singular presence of noise does not equate to harassment. Regional Manager / Technician (Current Employee) - Provo, UT 84604 - May 30, 2016. They just keep sending their rude employees in the leasing office to contact me with their bad attitudes. I performed an exhaustive search to find an apartment as beautiful as the one I was residing in. You can learn more about our cookies in our Privacy Policy. 1 - 2 Baths. Details: Certified Apartment Manager or Accredited Residential Manager coursework preferred. An apartment on the third floor, to ensure that I wouldnt be in the same situation again and2.An apartment with a view which faced the ***** (like the one I was currently residing in). Prior to joining RAIT, Jessica was in private practice from 2006 through 2013 at Drinker Biddle & Reath LLP, Klehr Harrison Harvey Branzburg LLP and Dechert LLP. This was only the beginning of many such repetitive events. I needed to move and dry my laptop after the second leakage because I left my home only for 20 minutes. We appreciate **************' Complaint, however ************** was accurately billed for both a termination fee and an insufficient notice fee. Jessica holds a Bachelor of Science in Business and Economics from the University of Pittsburgh, as well as a Juris Doctorate and a Master of Business Administration from Temple University. IRT aims to provide stockholders attractive risk-adjusted returns through diligent portfolio management, strong operational performance, and a consistent return of capital through distributions and capital appreciation. Learn more about how to connect with the office you need. While employed at RAIT, Jessica was primarily responsible for overseeing legal matters affecting IRT. Per the Lease Termination/Break Agreement ************** signed, she must pay back the $1,428.00 concession she received at move-in. I went to the Office for advice regarding signing the agreement in the midst of this new development. I must also open my windows a lot of nights to air out my apartment it gets so bad even with the air purifiers running. Scott has been active in the multi family business for over 35 years. Explore work from home during COVID-19, remote work support and work-life balance. Life Insurance Regional Manager jobs - Indeed After investigating this matter, our Community Manager spoke with ************************* and informed her the refund will be issued. I DID respond to her e-mail. Never in my life I had this level of arrogant disrespectful call with customer service person. International Association of Better Business Bureaus. In order for this matter to be removed from collections, the **** will need to work directly with NCS . Any charges for rent after her move-out date of May 14, 2023, will be removed. Regional Facilities Manager IRT Living Feb 2018 - Present5 years 5 months Dallas-Fort Worth Metroplex Regional Facilities Manager / Construction Project Manager / Insurance Project. Background-Ohio State graduate in Ag business & Econ with a minor in RE 2019, I have been a real estate agent for the last 2 . When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. There has been no odor found in any units and no signs of any activity that would create a sewage odor. Maintenance Supervisor (Current Employee) - NC - January 24, 2022. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. However she did not produce any evidence that the neighbor was targeting her"Fact: There was an incident that occurred between 3/27/22 and 4/14/23. Our Community Manager explained this to the resident. Our Regional Manager spoke with ****************************** over the weekend regarding this complaint. IRT Living: Employee Directory | ZoomInfo.com I'm still not even sure the repairs are completed as there is still a large water stain in my garage yet the work order was closed anyway on 7/6. They can't even keep up with the smell most of the time. How do you explain this? How much do Independence Realty Trust employees make? It makes no sense. See details. I want the correct charges that honor my current lease that ends on July 15th AND honor my renewal which starts on July 17th. He yelled it is not your stove it is your kitchen countertop. Moving into a new apartment should be exciting, not stressful. Therefore, although ************** may not agree with said charges, he is still obligated to pay. The noise levels (in the form of stomping, kicking, running back and forth, and throwing objects on the floor) kept increasing night and day, and as a result, I couldnt sleep or function normally. None of their staff have visited my apartment to inspect for the odor during the time it occurs as referenced in my complaint. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I think because I rejected one of them they are trying to overcharge me. I'm a resident of the Cyan Apartments which is managed by Independence Realty Trust. Make sure you click Allow or Grant Permission if your browser asks for your location. Once all of the information has been gathered, we will provide a response that directly addresses the items within the complaint. No one is going to believe the word of the person doing the harassment. That is why I hesitated to move into the buildings that were so close to the one I was already residing in. Although it is labeled as a "termination charge" for internal coding purposes, it is a distinct fee from a Termination Fee. This caution was made secondary to this neighbor disregarding pool rules in the past. Furthermore, discussions with the head maintenance person on 7/5 indicated that *** garage would not need to be accessed to fix the issue since it was occurring in a neighboring room called the riser room and the water was coming under the wall. The resident claims to have sewer gas. Jim is presently an Adjunct Professor of Finance at Villanova University, a position he has held since 2011. My current lease ends July 15th and the lease renewal begins July 17th at the same basic rent price of $1715. . When I tried to express my concern to ***** on the phone, he was cutting me off and being very rude with louder voice. The apartment did get re-rented, and the new tenant officially signed the lease on May 11, 2023, however changed their mind about moving in, later.IRT (Aston apartments) is now billing me $2855 as a termination fee, which I have signed under duress. . This whole place is making me uncomfortable. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. It is especially bad when the weather is cooler or there is a cold front coming through for some reason.I have attempted to have the on site management fix the issue but they did nothing. I have been told to reset my browser over the phone--that did not work. We've simplified the process to help make it as smooth as possible. I do not agree with the content of the response. I told this to the manager in February and she admitted to this conclusion being a possibility, and the subject was closed. irt living irt management rtsm integrated recycling technologies clinical supply manager irt project manager morgan properties regional maintenance supervisor ir tech regional maintenance. I'm requesting the regional representative for this business contact me about this issue because the office staff would not provide contact information for the regional manager when requested. Evidence: Email and Police event attached.Statement 4: "************* offered several options on multiple occasions. At IRT Living, we know where you choose to call home is an important decision. Jim holds a Bachelor of Science in Accounting from Saint Josephs University and a Master of Business Administration from Villanova University. This is absolutely unacceptable. . *This company may be headquartered in or have additional locations in another country. I cannot accept this kind of mistreatment when my main living area has water leakage within just two months since moving in and main advanced technology that apartment was offering is still not working. 312.924.1600 Corporate Headquarters 1835 Market St., Ste 2601 However, we stand by the charges to **************' account as they were not "fake" as alleged by **************. Job Work/Life Balance This was not enough for them to act at the time. I was informed on numerous occasions that there had been no payments received on my behalf from ERAA; and that my account was in default.I finally contacted the ERAAs office via email, who confirmed the status of my application. IRT Group Location 3/77 Market St, Wollongong, New South Wales, 2500, Australia Description Read More Industry Get to know us! Leadership People are Our Most Important Asset IRT Living is proud to introduce you to our six most senior executive leaders. We will need the name of the Property (as you never mentioned it in your complaint or provided it in any of your attachments) as we have many employees with the name ******* at our Company. Ive been here for 5 years and there were cameras here when I moved in, the rent has increased and I havent had an issue with that but had I known the cameras had been removed in this 5 year period I wouldve went about setting up my own security measures since the apartment complex is unreliable. IRT: Employee Directory | ZoomInfo.com Her answer was No. I had the window on my vehicle busted last night and went to follow up with the leasing office with an officer so any camera footage can be reviewed only to be told by the leasing office that they would need to email corporate in order to obtain the footage. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. IRT living is blatantly lying about inspecting the issue. IRT Living is proud to introduce you to our six most senior executive leaders. Stock Symbol NYSE: IRT These professionals bring extensive knowledge and experience across a variety of disciplines and offer the strategic direction to the company. Living Independence Realty Trust, Inc. (NYSE: IRT) owns and operates multifamily apartment properties across the country. Once, we receive the name of the Property that you are referring to, we will be happy to investigate this matter. Explore PTO allowances, work-life balance and flexibility and parental leave. Providing a lease termination option with a reduced termination fee is not coercion. BBB Business Profiles may not be reproduced for sales or promotional purposes. Our records indicate that the Resident moved out on August 4th. The Insufficient Notice Fee does state "insufficient notice fee" in the description of the invoice (see attached). IRS Territory Managers - Get It Back Learn about IRT Living culture, salaries, benefits, work-life balance, management, job security, and more. ERAA office confirmed that my application was approved and that payment had been distributed to RC, and the check had been cashed. IRT Living's Tweets. Vivint is a good job, They have growing pains as with any other business in the market, all in all they are a good company to work for..I've been working for them for 9 years. I also paved the way for this to happen by giving a months notice before leaving, which I was under no obligation to do.Statement 11:************* stayed in communication with meFact: I was in the Office almost every week, reporting some incident or trying to find solutions, and so therefore yes, we were both in communication with each other. The on site management is the worst I've dealt with at any place I've ever lived. Finding Bring your resume and come hang out with us to talk about IRT Living's available . I am aware that residents have three days to pay rent before being penalized, but July 1st is a Saturday, so this only gives me one business day (a Monday) to have these charges in my ledger corrected and paid. Not ONCE did we receive a callback. Complaint: 20209728I am rejecting this response because: IRT Living has not resolved this issue in a timely matter. On February 15th, I noticed my car had been keyed in another place. The ladies that work in this office are rude to the tenants especially when you dont seem interested in their advances. I met office people twice, one after each leakage, but they acted like it was nothing and tried to disregard potential damages to my apartment and health, like structure weakening and molding. The subsequent three calls were never answered.As I feared for my life, and the situation was getting worse with no timely or practical solutions, I had to make other arrangements and retreat to the safety of my family and friends in another Sate.

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